Delivery Policy | Furniture Online | Room-Deco Furniture.ca
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Phone: 1-905-265-0995 Toll Free: 1-877-265-0995
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We deliver ANYWHERE!

Shipping has never been this easy! If you live within Canada or the continental United States, we can deliver directly to your home. Room-Deco Furniture is dedicated to giving you the most for your money and to ensuring your furniture gets to you safely.

 

 

White Glove Service  
White Glove Service is the highest level of home delivery service. Delivery inside your residence to the room of your choice. The carrier will unpack the product and remove the packaging for you, and assemble your furniture. The shipping company will call you in advance to schedule a delivery appointment window, and you must be at home to receive the order.

 

NOTE: The carrier is not responsible for connecting electrical components that may be placed on or inside the item.

 

To door (curb delivery)

The shipping company will call you in advance to schedule a delivery appointment window. In general, you must be at home to receive the order. After the product is delivered to your shipping address, it is your responsibility to unload it from the back of the truck. If items are very heavy please ensure that you have assistance to remove your purchase from the delivery truck. For an additional fee, the carrier can use a liftgate to remove the items from the truck for you.

 

Commercial delivery (closest warehouse)

Upon arrival of you order, the shipping company will call you to arrange for you to pick up your purchase. It is your responsibility to deliver it to your final destination. This is the most inexpensive way for delivery in remote and rural areas, but can be used anywhere.
 
 

General Delivery Terms

If you are not available for a delivery appointment or the carrier cannot contact you, the order will be held for you for several days.  There may be a charge for this.

All cartons should be checked against shipping documents to ensure your entire purchase has been delivered, and to identify visible damages to cartons. Any damage should be marked on the shipping documentation. You should also write “Subject to Inspection” on the shipping documents. This will allow you to open the packages and ensure there is no concealed damage.

Upon your request we can try to arrange other methods, call to store for the charge

 

Free Delivery

We are pleased to provide free delivery in the following areas:

 

General Toronto Area

FREE white glove DELIVERY for orders over $2,000.

For orders under $2,000, an $80 charged applies for White Glove Service.

 

Within 200 km of the Greater Toronto Area

FREE white glove DELIVERY for orders over $3,000*

Free commercial delivery for orders under $3,000

White Glove service is also available for orders under $3,000. Please call our store for a quote.

 

Ontario

Free commercial delivery for orders over $1,000.

White Glove service is also available. Please call our store for a quote.

 

The United States and other Canadian provinces

Free commercial delivery for orders over $1,500

White Glove service is also available.

Please call our store for a quote

  exclude rural areas

 

Note: Free Delivery is not available for any purchase in conjunction with other promotions, or with the purchase of clearance items, floor models, or other special sales or discounts

 
For more information feel free to contact our service department at (905) 265-0995 or Toll Free at 1 (877) 265-0995.

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